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File Management

Provide a stable data entry point for knowledge base, conversations, and workflow through file upload, parsing, extraction, and management.

Feature Overview

File management is responsible for bringing external files into the platform and converting them into content that can be retrieved, parsed, or further processed. It is usually the upstream entry point for knowledge base and multimodal interactions.

Use Cases

Suitable for:

  • Uploading documents to build a knowledge base
  • Processing attachments in conversations or workflow
  • Extracting text and metadata for later analysis

Prerequisites

Before you start, we recommend preparing:

  • A clear range of file types
  • Sample files to process
  • Expectations for parsing results

Steps

Step 1: Confirm supported file types

First clarify which formats need to enter the platform, such as PDF, DOCX, TXT, HTML, CSV, XLSX, and JSON. Parsing quality and use cases differ across formats.

Step 2: Upload sample files

Upload only a small number of representative files the first time, and focus on observing:

  • Whether upload succeeds
  • Whether status can update
  • Whether file size and structure affect processing

Step 3: Check parsing and extraction results

Focus on confirming:

  • Whether the text is complete
  • Whether the structure is damaged
  • Whether metadata is accurate

Step 4: Connect the results to knowledge base or workflow

After confirming basic parsing, decide whether to use it for:

  • Knowledge base import
  • Conversation attachment understanding
  • Later workflow processing

Result Validation

When file management is usable, it should at least meet these requirements:

  • Sample files can be successfully uploaded and processed
  • Parsing results are readable and reusable
  • Later modules can consume these results

Value Description

The value of file management is to turn scattered unstructured input into a unified entry point that the platform can process.

Notes

  • Large files and files with complex layouts should be validated separately
  • When parsing quality is poor, first distinguish whether the issue comes from the file itself or the parsing path
  • We recommend validating different formats in batches, do not mix too many variables in one test